Please call (800) 676-5696 to file an ID Theft claim. The dedicated Identity Theft Recovery team will assist you with restoring your identity. ID theft claims are handled by our protection partner, PrivacyMaxx. For claims involving damage to your home or physical property, please visit our Claims Center.

Speak with your agent directly to add identity theft protection to your homeowners insurance. Security First Insurance's identity theft protection can be added at the time a new policy is purchased. For existing customers, coverage can be added when the policy renews and up to 30 days after.

Identity theft protection coverage can be added to any Security First policy for homeowners, renters, or condo insurance in FL. By bundling with a current (or new) policy, homeowners can save significantly on identity theft protection that includes fraud monitoring.

The following people are covered: the policyholder, spouse, domestic partner, children living at home, up to age 21 or full time student up to age 26, and grandparents living at home. You can add family members to your identity theft coverage online.

Founded in 2005, PrivacyMaxx is the leading technology solutions provider dedicated to identity theft protection. PrivacyMaxx combines expertise in data center and Internet technology with early warning notification, restoration, and security analysis to provide customers with proactive 24/7 identity protection services. Security First Insurance has partnered with PrivacyMaxx to offer policyholders comprehensive identity theft protection that includes monitoring for $25/year.

There is a $25,000.00 coverage limit, and there is no deductible.

The coverage limit is per person, per separate identity theft incident.

PrivacyMaxx provides identity theft monitoring solutions and resolution services to help guide victims along the path to clearing their name and credit history. For full identity monitoring benefits, policyholders must register online after speaking with his/her agent to add identity theft protection.

The annual cost for identity theft protection is $25 a year when added to your Security First policy for condo, renters, or homeowners insurance in Florida.

"Identity Theft or Identity Fraud" means the act of knowingly using or transferring, without legal authority, personal identifying information of an "insured" such as name, social security number, driver's license number, bank account number(s) or credit card number(s) with the intent to commit or to aid or abet another to commit any illegal activity that constitutes a felony under any applicable state or local law or violation of federal law.

• The costs of executing affidavits or similar 
documents; and attesting to theft or fraud, required by credit grantors, credit agencies, or similar financial institutions.
  
  
• The costs for certified mail to credit grantors, credit agencies or similar financial institutions and law enforcement agencies.
  
  
• The lost income resulting from time taken off work to; complete theft or fraud affidavits; talk to or meet with credit grantors, credit agencies or similar financial institutions, law enforcement agencies and or legal counsel, up to a maximum of $1000 per week. Total payment for lost income is not to exceed the lesser of $4,000 total or 4 weeks of payment.
  
  
• The loan application fees for reapplying for a loan or loans where the original application is rejected solely because the lender received incorrect credit information.
  
  
• The reasonable attorney fees incurred, with our consent, by "an insured" as a result of "identity theft or identity fraud" to:


1. Defend lawsuits brought against an "insured" by financial institutions, merchants, or collection agencies;


2. Remove any civil or criminal judgments wrongly entered against an "insured" and


3. Challenge the accuracy or completeness of any information in a consumer credit report.

• The charges incurred for long distance telephone calls to law enforcement agencies, merchants, credit grantors, credit agencies or similar financial institutions to report or discuss an actual "identity theft or identity fraud".

  
  
• The costs for daycare and elder care incurred by an "insured" solely as a direct result of any one 'identity theft or identity fraud", not to exceed a maximum limit of $2,000, regardless of the duration.