Embracing Innovation as Water Heaters Get Smarter

Steve Jobs, with his wire-rimmed glasses and black turtleneck, became almost as iconic as his Apple logo. He was the epitome of an innovator. But not all innovators–or innovations–are embraced, at least initially. In fact, some innovations may cause even those at the forefront of an industry to respond with an unequivocal “no thank you.” […]